and Conditions of Sale
TERMS AND CONDITIONS OF SALE AND
Subject to terms and conditions set forth
herein, doors manufactured by: DESULL HOLDINGS PTY LTD and DESULL
HOLDINGS PTY LTD trading as DOORS BY US (herein referred to as
“DOORS BY US‟) are guaranteed by the manufacturer or 12 months
from the date of shipment by the manufacturer to be of good material
and workmanship, free from defects which render them unserviceable
or unfit for the use for which they were manufactured.
The benefits conferred by this guarantee are
in addition to all other rights and remedies in the respect of doors
manufactured by “DOORS BY US” which the consumer has under the Trade
Practices Act and similar state and territory laws.
TERMS AND CONDITIONS
Natural variations in the colour, texture or
grain pattern of the wood or MDF are not to be considered defects.
Doors must be accorded reasonable treatment by the purchaser and
should be stored or hung in dry buildings and not in damp, moist or
freshly plastered areas. The utility or structural strength must not
be impaired in the fitting of the door, the application of hardware,
or cutting and altering of the door for lights, louvers, panels or
any special details. A maximum of 3mm may be trimmed from any door.
Normal “show-through‟ of frame components in doors shall not
be considered a defect. All fire and solid core doors must be hinged
with three (3) hinges. Entrance or exit doors must be installed in
weather protected areas.
Immediately after fitting, and prior to
hanging, the entire door, including the top and bottom edges, must
receive two coats of oil based paint, or sealer to prevent
absorption of moisture.
Semi-gloss or satin finishes are recommended
for all doors to reduce “show-through‟. Exterior finishes to
be applied strictly in accordance with paint manufactures
instructions. Entrance and exterior doors should be finished in
light reflective colours to reduce the risk of heat absorption which
may cause warping. DARK COLOURS MAY VOID WARRANTY. Both faces should
have similar colours applied. Regular maintenance should be provided
to prevent deterioration. Doors must be inspected upon arrival for
visible defects and all claims based there on must be filed within
seven (7) days.
The manufacturer agrees to repair or replace
at its option, unfinished and in the form originally supplied and
without charge, any door found to be defective within the meaning of
the guarantee. The manufacturer will not be held responsible for
additional charges of hanging, painting or other charges arising
from the replacement of doors. Any such defects must be brought to
the attention of the manufacturer when discovered and in any event
within twelve months from the date of shipment by the manufacturer.
The manufacturer is not liable to reimburse
any purchaser for doors repaired or replaced without the prior
written consent of the manufacturer to such repair or replacement.
The manufacturer will not assume
responsibility for doors which become defective because of failure
to follow these conditions or for hazards of shipment or storage,
after doors leave the control of the manufacturer.
Considerable damage can occur during the
delivery of doors, particularly to country areas. Special Packaging
is recommended (extra cost) in an attempt to prevent transit damage.
Door manufacturers are not responsible for transit damage.
INTERPRETATION OR WARP
Warp shall be interpreted as meaning the
cupping/bowing or twisting of doors. It refers to distortion within
the door itself and not its relationship to the jambs or frame in
which it is hung. Warp exceeding 5mm shall be considered a defect.
The guarantee against warp does not apply to
a. 35mm, 40mm and 45mm thick doors wider than 920mm or higher than
b. Doors with face veneers of different species.
c. Doors that are improperly hung or do not swing freely.
d. External flush doors which have been painted or stained dark
colours, or different colours each face.
Experience has demonstrated that when warp
occurs after doors have been delivered to storage or building sites,
it is usually due to improper storage or adverse moisture conditions
after hanging and not to faulty manufacture. The manufacture will
accept no responsibility for doors when moisture content of the
timber falls below 12% or exceeds 18%.
Obviously the manufacturer cannot assume
responsibility for conditions wholly beyond his control. He should,
however, be consulted promptly if excessive warping occurs so as to
be of assistance in overcoming the difficulty.
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